Job Description

What’s Awesome About Our Client?

• Growing, employee-centric company focused in the wellness industry
• Hands-on, approachable ownership team that empowers the team to grow
• Voted the Best Place to Work in Bozeman for multiple years

WHY THIS JOB: DIRECTOR OF PROPERTY MANAGEMENT OPERATIONS

A leading Bozeman company is seeking a highly motivated and experienced Director of Property Management Operations to oversee a small team focused on ensuring client satisfaction and driving business growth. In this role, you’ll report directly to the General Manager and play a key role in ensuring customer needs are met. You’ll also serve as the primary liaison for our clientele, supporting them in all aspects of property maintenance.

This is a hands-on leadership role where you’ll manage a small team responsible for all operational areas. It's ideal for someone who is highly organized, customer-focused, and understands the diverse needs of property owners and tenants.

The company has ambitious growth plans , and this role will be central to that expansion. The right person will be financially rewarded for contributing to that success.

What You’ll Actually Do:

• Supervise, train, and develop staff to ensure efficient, high-quality service across all clients
• Oversee day-to-day operations of the property management division, ensuring all properties are well-maintained and compliant with applicable regulations.
• Lead a small team responsible for maintenance coordination, vendor management, tenant communications, and administrative support.
• Serve as the primary point of contact for clients, ensuring timely communication and proactive resolution of issues.
• Conduct regular inspections of properties to assess conditions, identify needs, and implement improvements.
• Develop and implement efficient operational processes to improve service delivery and reduce response times.
• Manage vendor relationships, negotiate service contracts, and ensure accountability and quality of work.
• Assist in preparing annual budgets and tracking expenses related to property operations and maintenance.
• Support the onboarding of new properties into the portfolio and coordinate transition activities with owners and staff.

To Be Successful in This Role, You Will Need:

• Bachelors degree preferred but not required
• Management experience required
• 3-5+ years experience in property management
• Self-Starter with a change agent mentality
• A hunger to be a part of the expected growth of the company
• Experience in providing ongoing mentorship and coaching to managers
• Experience with Excel

Where and How Much:

• 100% In-office Bozeman, MT
• Salary $90-100K plus discretionary bonus
• Health Insurance | PTO | 401k with company match | Employee Discounts | Wellness reimbursement

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